Company Description
The ABS Digital approach to IT support:
It is clear that keeping our customers business IT systems running is a vital and core part of our business here at ABS Digital.
● That is why we constantly monitor all aspects of our support plans in order to maintain and improve value and standards.
We know that when things do go wrong you need known response times from technicians who understand your systems.
● That is why we have invested in an advanced service management system to support technicians and improve service quality control.
When a problem is diagnosed you do not want to wait for a part!
● Our technicians now carry a wide range of parts including complete loan machines.
We have now simplified our service plans:
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Comprehensive Support from as little as £4.50 per machine per month!
This plan fixes the monthly cost of IT Support for our customers.
There are no other bills.
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Time and Materials Cover £65.00 per hour + Parts
This is an "as and when" plan.
We charge by the hour for our time, parts and consumables we use.
All parts are supplied at very competitive prices
We do not charge for travelling.
The service level of this plan is normally 8 working hours. However, we must advise that FCM (Full Comprehensive Maintenance) customers will always take priority.
Photocopiers
ABS Digital can supply, service and support Digital photocopiers from Olivetti and others. Full Olivetti brochures and other information. We run National Copier Hire Service.
*This description and profile was provided verbatim by the company listed