Ancora Imparo IT Consultancy


Croftvale House
Northlea
DOUNE, Scotland
FK16 6DH

Phone: 01786 842248
Fax: 0870 0514032
Website: http://www.ancora-imparo.co.uk

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Company Description

I have been involved in IT training and support for about 12 years now, the last five or so years specialising in CRM. In fact, I spent a number of years with a major reseller until they made all their staff redundant in early 2003 at which point I set up my own consultancy. I have since been involved in a number of projects relating to CRM and associated reporting tools. Some examples of these projects include: Multinational semiconductor manufacturer: created, tested and documented many Crystal Reports relating to financial reporting issues – sourced from Oracle database (IFS software); National hardware/software maintenance/support company: creation and maintenance of a variety of Crystal Reports to draw data from GoldMine CRM software (dBase backend); support and training on Crystal Reports and GoldMine; International recycling company: creation and maintenance of a variety of Crystal Reports to draw data from GoldMine CRM software (dBase backend); support and training on Crystal Reports and GoldMine; Chamber of Commerce: creation and maintenance of a variety of Crystal Reports to draw data from GoldMine CRM software (dBase backend) and financial system (Sage Line 100); support and training on Crystal Reports and GoldMine; National Clinical Research company: creation and maintenance of a variety of Crystal Reports to draw data from GoldMine CRM software (dBase backend); support and training on Crystal Reports and GoldMine National utilities company: creation and maintenance of a variety of Crystal Reports to draw data from GoldMine CRM software (SQL backend); support and training on Crystal Reports and GoldMine International access control and payment processing company: creation and maintenance of a variety of Crystal Reports to draw data from GoldMine CRM software (SQL backend); support and training on Crystal Reports and GoldMine
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