Company Description
ACUTEC's purpose is to help businesses take full advantage of Information Technology and avoid many of the pitfalls ready to trap the unwary. Access to a range of skilled, qualified and experienced application developers and network specialists we help you develop the infrastructure and systems needed to drive your business forward. Our high standards of customer service, friendly, competent approach, ability to communicate often complex technologies in plain English. IT Networks provide 24 x 7 IT support with a guaranteed fix for your IT department sets us aside from our competitors.
Our People
Our people are important. They represent our business. We are confident, friendly, polite, upbeat, pleasant, efficient and proficient.
Our personal appearance and presentation is always smart and professional.
We work hard on the behalf of our customers and are always prepared to put in extra effort to deliver outstanding service that is valued by our clients. This is demonstrated through our Investors in People standard.
Confidence
Our clients recognize our commitment to providing a high skill high experience high availability service. They recognize that our company is efficiently and competently managed and will be here for many years. Clients benefit from a unique 24x7 guaranteed fix to their problems. Security is a particular concern for our clients, we offer the comfort of them knowing that we can provide the expertise in protecting their data using specialist hardware and software.
We can put our clients though to someone who can help them. We offer a unique guaranteed fix 24x7. 'We aim to solve our clients' issues quickly and cost effectively. We keep clients advised on progress on their issues - they never have to call us to find out. We follow up all issues after they have been resolved to check everything is working well.
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