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What's on bCentral this month?

Sometimes you can learn a lot by going back to first principles. Branding expert Ben Harris explains the basics of marketing. We've also got ten tips to help you increase your margins, and advice from Alan Rae, who gives us his thoughts after 25 years of working in product development.

Help is at hand

To be successful in business you need to have a flair for marketing, a head for figures, an eye for gaps in the market and, increasingly, a good understanding of technology and computers. So unless you're good at everything, you need help - from friends, family, colleagues and professionals. And bCentral, of course.

Small business helpdesk
Having problems with software crashes, or struggling to remember a shortcut? We're piloting a new Small Business Helpdesk which provides software advice and support via online chat. Find out more now...

How secure are you?
According to the DTI, a serious security breach can cost a small business £10,000. To reduce the risk you need sensible precautions and good management. Try our interactive security quiz to see if you're doing enough.

Someone to talk to
Running a business can be tough. You might as well have a sign saying "the buck stops here" on your desk. But other people have been there and done it - find out how you can get advice from someone with experience.

Hired help
IT problems always strike at inconvenient times. The good news is we know where you can get help - from free online forums to paid support lines. If it's getting pricey, you could even consider hiring someone full-time.

August's software tip
Excel's web query feature lets you use data from the internet in your spreadsheets. When the figures change online, they change in your spreadsheet too - so you know you're always working with up-to-date numbers. See how to do it >>

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Rocking the boat
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You - as seen on TV
The people behind Big Brother are looking for a business in need of an expert makeover. Does your company fit the bill? More >>

Remote control
A handy feature in Windows lets you access your computer desktop - and all your files - over the internet. Security expert Matthew Stibbe explains how to use it safely. More >>