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Contact Us: Small Business

Online Customer Service

Your enquiry is important to us. Using our online enquiry form is a very easy way to interact with us so that we can help answer your questions. If you have a technical support issue please use the Help and Support options below.

Online enquiry form (Please use Help & Support options below for technical support enquiries)

If you've got something to say you can also volunteer for our Customer Advisory Panel, or tell us how Microsoft solutions have helped your business and get the chance of some free publicity for your firm.

UK Headquarters

Microsoft Campus
Thames Valley Park
Reading Berkshire RG6 1WG

Click here for more information about Microsoft UK.
0870 60 10 100

Please include the recipient's first and last name.
0870 60 20 100

Product Help and Support

Product support options and contact information.

  • Visit MSN support pages to solve problems with Hotmail and other MSN services, signing in using Microsoft Passport, how to stay safe on the internet and more.

  • Microsoft's main support homepage gives comprehensive support listed by product plus downloads & updates and information on all our support options

  • Use our advanced search facility to get answers from Microsoft support knowledge base.

  • You can get help from a Support Professional via email, phone or chat. View the options here

  • Find out if your product is still supported

  • Someone out there will know the answer! Microsoft Technical communities include bloggers who work right here at Microsoft as well as forums, newsgroups and other online communities where you can post your question.

  • You can get easy-to-use Self Help software support for your Microsoft products when you sign up to Small Business+. It costs nothing to sign up and you also get access to software and business training and great special offers tailored for the smaller business.